R&D tax credit claims are increasingly subject to scrutiny by both HM Revenue & Customs (HMRC) in the UK and Revenue Ireland in the Republic of Ireland.
Compliance checks (commonly referred to as “enquiries”) are now a routine part of the R&D landscape, even where claims have been prepared carefully and in good faith.
At Redline, we provide specialist support to defend R&D tax credit claims under enquiry, acting as your technical and tax advisor throughout the entire process. Our objective is to justify your claim, minimise disruption to your business, and achieve a timely and fair resolution.
A compliance check is a formal review by the tax authority into the validity of an R&D claim. This may involve:
In both the UK and Ireland, authorities now expect high-quality technical narratives, contemporaneous evidence, and consistent financial logic.
Claims that are poorly documented, over-stated, or inconsistently explained are significantly more likely to be adjusted or rejected.
Redline offers structured end-to-end enquiry management including:
We begin with a full review of your original claim, identifying:
This allows us to develop a clear strategy before engaging in discussions with the tax authority.
We will then work with your technical and finance teams to assemble:
Our focus is on presenting credible evidence, not generic or templated responses.
We manage all correspondence and meetings with HMRC or Revenue Ireland on your behalf, including:
This ensures communications remain technically accurate and consistent.
Where adjustments are proposed, we advise on:
Our goal is not only to resolve the current enquiry, but to improve the sustainability of future claims.
Many compliance checks arise from claims that were:
Redline regularly supports businesses who are no longer confident in the quality or integrity of their original claim.
In these situations, we can provide an independent technical assessment and, where necessary, restructure the defence strategy to protect the company. We can also advise on corrective actions, amendments, and future claim approaches to reduce risk of non-compliance.
R&D compliance checks are not purely tax exercises. They are fundamentally about science and technology interpretation when compared against the R&D for tax guidelines, combined with precise financial treatment.
We defend claims that are technically legitimate and factually supported. Where elements of a claim cannot be substantiated to the required standard, we provide pragmatic, commercially focused advice to minimise risk rather than prolong disputes unnecessarily.
Compliance checks can be very time-consuming and distracting for claimants. We manage the process end-to-end, limiting internal demands to focused, efficient information requests rather than prolonged back-and-forth correspondence.
For clients whose claims we prepare, compliance defence is a core part of our service offering. We stand behind the work we deliver and remain fully engaged if a claim is reviewed in subsequent years.
An R&D compliance check does not mean a claim is wrong, but it does require careful, professional handling to resolve. With Redline, you gain a specialist partner who understands both the technical substance of your innovation and the regulatory expectations of HMRC and Revenue Ireland.
Contact us today to book a no-obligation conversation with one of our experts.
We'll help you understand your options and develop a plan that works for you.

Client: UK-based software company developing workflow automation platform
Sector: Software & Digital Technology
Challenge
The client received an HMRC enquiry into an R&D tax credit claim prepared by a previous advisor.
HMRC requested further detail on the technological uncertainties and whether the work genuinely went beyond routine software development and configuration.
The original submission contained high-level descriptions of product features but limited explanation of the technical constraints, performance issues, and system design challenges involved in delivering the platform at scale.
Redline’s Approach
Redline carried out structured technical interviews with the client’s development team to identify where genuine system-level challenges had arisen, including:
Each area was assessed against HMRC’s definition of technological uncertainty, distinguishing between routine implementation and problem-solving where established methods could not readily meet the required performance or reliability targets.
On the financial side, staffing costs were re-analysed using source payroll data and role-based activity breakdowns to ensure only qualifying engineering effort was included. Subcontracted development and cloud-related costs were also reviewed against scheme eligibility rules.
Redline prepared a structured technical response and reconciled cost schedules addressing HMRC’s specific queries, supported by clear explanations of the development challenges and how they were approached.
Outcome
Why It Matters
In software claims, HMRC expects to see evidence of genuine technical problem-solving, not just descriptions of new product features. Effective enquiry defence depends on being able to explain how system design, performance, and reliability challenges were addressed in ways that align with the R&D guidelines.
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