Redline
Redline
  • About
  • Tax Credits
  • Tax Enquiry Defence
  • Grant Funding
  • Contact
  • More
    • About
    • Tax Credits
    • Tax Enquiry Defence
    • Grant Funding
    • Contact

  • About
  • Tax Credits
  • Tax Enquiry Defence
  • Grant Funding
  • Contact

R&D Tax Credits - Enquiry Defence

R&D tax credit claims are increasingly subject to scrutiny by both HM Revenue & Customs (HMRC) in the UK and Revenue Ireland in the Republic of Ireland. 


Compliance checks (commonly referred to as “enquiries”) are now a routine part of the R&D landscape, even where claims have been prepared carefully and in good faith.


At Redline, we provide specialist support to defend R&D tax credit claims under enquiry, acting as your technical and tax advisor throughout the entire process. Our objective is to justify your claim, minimise disruption to your business, and achieve a timely and fair resolution.


What is a Compliance Check (Enquiry)?


A compliance check is a formal review by the tax authority into the validity of an R&D claim. This may involve:


  • Requests for further technical explanations of the projects claimed;
  • Detailed questioning of cost methodologies and financial allocations;
  • Interviews with your technical staff; and
  • Challenges to eligibility, scope, or substantiation of activities
     

In both the UK and Ireland, authorities now expect high-quality technical narratives, contemporaneous evidence, and consistent financial logic. 


Claims that are poorly documented, over-stated, or inconsistently explained are significantly more likely to be adjusted or rejected.


----


Our Enquiry Defence Service


Redline offers structured end-to-end enquiry management including:


1. Initial risk assessment and "As-Is" position statement


We begin with a full review of your original claim, identifying:


  • Technical eligibility risks;
  • Gaps or weaknesses in project technical narratives;
  • Cost categories most likely to be challenged; and
  • Consistency with current HMRC or Revenue Ireland guidance.
     

This allows us to develop a clear strategy before engaging in discussions with the tax authority.


2. Technical and financial evidence preparation


We will then work with your technical and finance teams to assemble:


  • Detailed explanations of scientific or technological uncertainties;
  • Clear articulation of advances sought and achieved;
  • Collation and presentation of supporting project records; and
  • Reconciled cost calculations aligned to statutory guidance.
     

Our focus is on presenting credible evidence, not generic or templated responses.


3. Engagement representation


We manage all correspondence and meetings with HMRC or Revenue Ireland on your behalf, including:


  • Drafting and submitting formal written responses;
  • Handling follow-up questions and clarifications;
  • Supporting and participating in technical discussions with the authorities; and
  • Negotiating where scope or interpretation is disputed.
     

This ensures communications remain technically accurate and consistent.


4. Resolution management


Where adjustments are proposed, we advise on:


  • Whether positions should be defended, refined, or conceded;
  • Financial impact assessments; and
  • Future claim structuring to reduce ongoing risk.
     

Our goal is not only to resolve the current enquiry, but to improve the sustainability of future claims.


----


Defending claims prepared by other advisors or in-house teams


Many compliance checks arise from claims that were:


  • Prepared internally by finance teams without specialist R&D input, or
  • Submitted by third-party advisors using aggressive or poorly supported methodologies.
     

Redline regularly supports businesses who are no longer confident in the quality or integrity of their original claim. 


In these situations, we can provide an independent technical assessment and, where necessary, restructure the defence strategy to protect the company. We can also advise on corrective actions, amendments, and future claim approaches to reduce risk of non-compliance.


----


Why use Redline?


R&D compliance checks are not purely tax exercises. They are fundamentally about science and technology interpretation when compared against the R&D for tax guidelines, combined with precise financial treatment. 


Integrity-led ethos


We defend claims that are technically legitimate and factually supported. Where elements of a claim cannot be substantiated to the required standard, we provide pragmatic, commercially focused advice to minimise risk rather than prolong disputes unnecessarily.


Minimal disruption to your business


Compliance checks can be very time-consuming and distracting for claimants. We manage the process end-to-end, limiting internal demands to focused, efficient information requests rather than prolonged back-and-forth correspondence.


Ongoing relationship, not just transactional support


For clients whose claims we prepare, compliance defence is a core part of our service offering. We stand behind the work we deliver and remain fully engaged if a claim is reviewed in subsequent years.


Confidence


An R&D compliance check does not mean a claim is wrong, but it does require careful, professional handling to resolve. With Redline, you gain a specialist partner who understands both the technical substance of your innovation and the regulatory expectations of HMRC and Revenue Ireland.

Speak to us today

Contact us today to book a no-obligation conversation with one of our experts. 


We'll help you understand your options and develop a  plan that works for you.

Contact Us

Software claim defence - case study

R&D Tax Enquiry Defence - Software platform development

Client: UK-based software company developing workflow automation platform


Sector: Software & Digital Technology


Challenge
The client received an HMRC enquiry into an R&D tax credit claim prepared by a previous advisor. 


HMRC requested further detail on the technological uncertainties and whether the work genuinely went beyond routine software development and configuration.


The original submission contained high-level descriptions of product features but limited explanation of the technical constraints, performance issues, and system design challenges involved in delivering the platform at scale.


Redline’s Approach
Redline carried out structured technical interviews with the client’s development team to identify where genuine system-level challenges had arisen, including:


  • Managing performance and reliability as transaction volumes increased
  • Integrating multiple third-party systems with inconsistent data structures
  • Designing workflows that could adapt to variable processing requirements
  • Ensuring data integrity across asynchronous background processes
     

Each area was assessed against HMRC’s definition of technological uncertainty, distinguishing between routine implementation and problem-solving where established methods could not readily meet the required performance or reliability targets.


On the financial side, staffing costs were re-analysed using source payroll data and role-based activity breakdowns to ensure only qualifying engineering effort was included. Subcontracted development and cloud-related costs were also reviewed against scheme eligibility rules.


Redline prepared a structured technical response and reconciled cost schedules addressing HMRC’s specific queries, supported by clear explanations of the development challenges and how they were approached.


Outcome

  • HMRC accepted the majority of the qualifying activities, and adjusted project costings, following clarifications
  • No penalties applied and no wider review of the company’s tax position triggered 
  • Client avoided need to repay claim 
  • Improved internal documentation process for future R&D claims
     

Why It Matters
In software claims, HMRC expects to see evidence of genuine technical problem-solving, not just descriptions of new product features. Effective enquiry defence depends on being able to explain how system design, performance, and reliability challenges were addressed in ways that align with the R&D guidelines.

Insights.

We operate a distributed team with presence across the UK & Ireland:  Oxfordshire - London -  Belfast - Dublin - Galway


Copyright © 2025  All Rights Reserved

hello@redline.tax


This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept